General Studies II · Subtopic
E-governance limitations and potential
Official syllabus
Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.
UPSC CSE 2026 notification
What this covers
Assess access, usability, data quality, security, privacy, assisted channels and institutional capacity in digital public services.
Key ideas
- Digital exclusion
- Accessibility
- Privacy and security
- Interoperability
- Assisted access